25 May 2021
First things first - your privacy is important to us. That might be the kind of thing all these notices say, but we mean it. You place your trust in us by using Bestresortspuntacana.com services and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers’ best interest and we are transparent about the processing of your personal data.
This document describes how we use and process your personal data, provided in a readable and transparent manner. It also tells you what rights you can exercise in relation to your personal data (such as the right to object) and how you can contact us.
If you’ve availed our services before, you know that Bestresortspuntacana.com offers online travel-related services through our own website and mobile app. We’d like to point out that all the information you are about to read, generally applies to not one, not two, but all of these platforms.
In fact, this single privacy statement applies to any kind of customer information we collect through all of the above platforms or by any other means connected to these platforms (such as when you contact our customer service team by email).
We might amend the Privacy Statement from time to time, so we recommend you visit this page occasionally to make sure you know where you stand. If we make any changes to the Privacy Statement that will have an impact on you (for example, if we intend to process your personal data for other purposes than previously communicated), we’ll notify you of these changes before the new activities begin.
And now, the sad but necessary bit: If you disagree with this Privacy Statement, you should discontinue using our services. If you agree with our Privacy Statement, then you’re all set to book your next trip through us.
Trip' means the various different travel products and services that can be ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined, or consummated by you from the Trip Provider.
Trip Provider' means the provider of accommodation (e.g. hotel, motel, apartment, bed & breakfast, landlord), attractions (e.g. (theme) parks, museums, sightseeing tours), transportation provider (e.g. car rentals, cruises, rail, airport rides, coach tours, transfers), tour operators, travel insurances and any other travel or related product or service as from time to time available for Trip Reservation on the platform.
Trip Service' means the online purchase, order, (facilitated) payment, or reservation service as offered or enabled by Bestresortspuntacana.com in respect of various products and services as from time to time made available by Trip Providers on the platform.
Trip Reservation' means the order, purchase, payment, booking, or reservation of a Trip.
We can’t help you book the perfect Trip without information, so when you use our services there are certain things we ask for. This is typically routine information – your name, preferred contact details, the names of the people traveling with you, and your payment information. You might also decide to submit additional information related to your upcoming Trip (for example, your anticipated arrival time).
In addition to this, we also collect information from the computer, phone, tablet, or other device you use to access our services. This includes the IP address, the browser you’re using, and your language settings. There are also situations in which we receive information about you from others or when we automatically collect other information.
The main reason we ask you for personal details is to help you organize your online Trip Reservations and ensure you get the best service possible.
We also use your personal data to contact you about the latest deals, special offers, and other products or services we think you might be interested in.
There are different parties integrated into Booking.com’s services, in various ways, and for various reasons. The primary reason we share your data is to supply the Trip Provider with the relevant information to complete your Trip Reservation.
We also involve other parties to provide you with the Bestresortspuntacana.com services. This includes, for example, financial institutions, advertisers, subsidiaries of the Bestresortspuntacana.com corporate group, and other affiliates of the Booking Holdings Inc. corporate group. Or, in some cases, if we’re required to by law, we might share your data with governmental or other authorities.